TravelWithMe: Delete your account and data
This page explains how to delete your TravelWithMe account and everything linked to it.
Option 1: In the app (fastest)
- Open the app and go to the Settings tab.
- Tap Delete my account and data.
- In the window that opens, confirm Delete everything.
Deletion happens immediately and cannot be undone.
Option 2: If you cannot open the app
Write "Please delete my account" to travelwithme.help1@gmail.com from the Gmail address registered in the app. We need you to write from the Gmail address linked to your account so we can check it is you. We carry out your request within 30 days at the latest and let you know.
What is deleted?
- Your email address and name
- All your trips and plans (including your hotel location, if any)
- Your survey answers and comments
- Your daily AI and chat usage counts
- Your Plus membership record and purchase summary
- Your sign-in records
Copies in backups are deleted shortly afterwards. Security records contain only your IP address and the time of a request (no location, email or what you wrote) and are kept only as long as needed for security.
Important: your Google Play subscription
Deleting your account does not cancel your Google Play subscription. If you have one, cancel it separately in the Play Store: Play Store → your profile icon → Payments & subscriptions → Subscriptions → TravelWithMe → Cancel subscription. Payments are handled by Google; we never hold your card details.